Network Controller / Flight Dispatcher
This role is an integral part of the Operations Team who ensures schedule stability by monitoring and adjusting the operating aircraft to accommodate unscheduled disruption, flight watch, flight planning and planned maintenance programs.
You will also ensure a high standard of service delivery is maintained and monitor direct daily activities, train and develop other employees for proper succession planning and risk management. You will support OCC Manager in charge of Network Control and Flight Dispatch in operational disruption recovery and manage airport slots for schedule changes and flight disruptions.
As a representative of the SHS Antwerp Aviation brand, you will be an ambassador of our SHS Antwerp Aviation Values, systems, processes and policies. Working on a shift basis within the 24/7 Operations, you will be responsible to maintain the published operating schedule in the most professional, efficient and cost effective manner whilst ensuring regulatory compliance is consistently maintained and take expeditious action to avoid any disruption to it. You will constantly review the operation; make decision based on the fact and analysis, uses understanding of business principles to establish clear priorities for action and to work in conjunction with the internal stakeholders and external agents.
This role demands high level of energy, intelligence and style. As a Network Controller / Flight Dispatcher you will create an environment of professionalism, innovation and enthusiasm and provide significant contribution in the identification and development of strategic plans to improve business objectives. You will be expected to maintain a satisfactory balance of On Time Performance and customer service in line with the company’s business goals and establish and maintain strong and effective working relationships with all relevant departments.
At SHS Antwerp Aviation, we are committed to creating a highly engaged and achievement orientated workforce where our vision, values and our customer focus drive everything we do. To be successful in this role, you must have a minimum of High School Qualification or Associate Degree or equivalent.
This position essentially requires you to have minimum of 2 years of work experience within Airline Flight Operations environment and be professionally equipped regulatory requirements knowledge and must possess a strong decisive and collaborative leadership style.
You will demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards industry stakeholders and foster teamwork among team members.
Proven influential and consultative approach, solution focus, and strong negotiation skills will be paramount. You must also possess excellent communication and analytical skills and experience of inspiring and engaging a large multi-cultural workforce is very much needed in this role.
SHS Antwerp Aviation offers you to work in the attractive and challenging environment of the Airline industry. The position offers the possibility for initiative and knowledge gathering. An honest remuneration meeting experience, profile and abilities in addition to some extra-legal benefits will be offered.